Privacy Policy

Introduction

Sonoran Structural PLLC ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software and services.

Information We Collect

Personal Information

When you create an account, we collect:

• Name (first and last)
• Email address
• Company name (optional)
• Job title/role
• Password (encrypted)

Payment Information

When you purchase a subscription, payment information is processed by Stripe, our payment processor. We do not store your credit card information on our servers. Stripe's privacy policy can be found at stripe.com/privacy.

Usage Data

We automatically collect certain information about your device and how you interact with our services:

• Browser type and version
• Operating system
• IP address
• Pages visited and features used
• Time and date of visits

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process your transactions and manage your subscription
• Send you account-related communications and updates
• Respond to your inquiries and provide customer support
• Improve and optimize our software and user experience
• Detect and prevent fraud or abuse
• Comply with legal obligations

Data Storage and Security

Your data is stored securely using Supabase, a secure PostgreSQL database platform. We implement industry-standard security measures including:

• Encryption of data in transit and at rest
• Secure authentication using industry-standard protocols
• Regular security updates and monitoring
• Access controls and permission management

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Analytics and Cookies

We use Vercel Analytics to understand how users interact with our website and software. This service collects anonymized usage data to help us improve our services. Vercel Analytics is privacy-focused and does not use cookies or collect personal information.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We share data with trusted service providers (Supabase, Stripe, Vercel) who help us operate our business
• Legal Requirements: We may disclose information if required by law or to protect our rights
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Export your data in a portable format
• Opt-out of marketing communications
• Withdraw consent for data processing where applicable

To exercise these rights, please contact us at privacy@sonoranstructural.com.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you request deletion of your account, we will delete your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

International Users

Our services are operated in the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us: